Shipping Information

Delivery Time

Elephant is delighted to be able to deliver to customers across the world. Please note that, depending on location, the time your order takes to arrive may differ. But we promise it will be worth it!
UK: 1-2 working days
Europe: 2-3 working days
North America: 3-5 working days
Australia/New Zealand: 4-6 working days
Rest of World: 7-10 working days

Returns Policy

Elephant offers a no-quibble guarantee on all items. If you wish to return a product bought from us, please get in touch here. 

Shipping outside of UK and Europe Union

Due to commercial restrictions we are not able to sell products from Winsor & Newton, Liquitex or Lefranc Bourgeois outside of the UK and European Union.

Customs Fees

Shipping outside of the UK might incur fees that are outside of Elephant’s control. These are general customs fees and could include handling costs or import VAT. It is the responsibility of the customer to ensure these fees are paid.

For more information regarding our terms and conditions, click here.